I just read a comment posted by a reader, who pointed out that Pearson has an official policy about the use of social media.
Here is a portion:
How we use social media
Here you’ll find details of how we use social media such as Facebook and Twitter and the kind of response you can expect from us.
We have an active presence on social media and encourage students to use it too. It’s a great way to find information and share ideas, particularly when you’re revising for exams……
review Tweets about our brands (e.g. ‘Edexcel’ and ‘BTEC’) that don’t directly tag our profiles
monitor social media platforms such as Google+ and other online forums
We may not reply directly to these types of posts, but we monitor them to make sure that any of you with questions are getting the answers you need.
Monitoring activity on…
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